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About the House (part 3)

  • A modern travel cot is provided WITHOUT bedding or linen.
  • A modern highchair/booster seat complete with all safety straps is provided.
  • All pillows and duvets are hollowfill/anti-allergenic/manmade fibres.
  • Mattress covers are fitted, a spare waterproof single one is also provided.
  • Beds are already made up for you on arrival.
  • All bed linen is 100% egyptian cotton percale (or similar) in tasteful white, cream or pale pattern. Bed linen hire, central heating, logs and electric are INCLUDED in the weekly tarrif.
  • Towels can be hired at a cost of £5/person (includes kitchen hand/tea towels, bath/shower mats plus a bathsheet and hand towel per person), but these must only be used inside the house.
  • Beach towels must be provided by yourselves.
  • Wayside is equiped with 2 smoke detectors, fire guards, fire extinguisher, fire blanket, mini tool kit & rechargeable torch for your safety. A good hairdryer and hot water bottle are provided for your comfort.
 
Feedback

Since 2006 we have asked guests to provide feedback and for suggestions as to how we may improve our service. Thank you for all your lovely comments - we'll try to get a page added to the website to include them in detail. Please read the "New for... to see the results. Aside from the reassurance of a significant number of return visitors, the overwhelming theme was that we had not "sold" Wayside online as being so well equipped, comfortable and homely as you actually found it. You loved the fact that we provided age appropriate extras such as beach toys/games, or items for specific needs and for our attention to you as indivduals. You also complimented us on our immediate response to any problems some of you encountered. Good old fashioned service is still respected and much appreciated. You loved the "community" feel of maintaining the house and provisions for the next guests, and reaping the benefits of so much being already present for your use - "generous" was the word often used for this giving and receiving.

Many guests new to Port Isaac/Cornwall had not realised the significance/advantages of several advertised features such as on-site parking in a tiny fishing village constructed well before the motor car, modern comforts, holiday baggage and tourists over 5ft tall. The comfort and privacy of extensive, un-cramped, light-filled living space, the delights of outdoor space and the importance of decent ceiling heights/door frames in maintaining your modesty, sanity, and head/faculties have now become apparent!

Some of the re-fitting and extensive decorating we undertake each year is in direct response to your suggestions so please keep them coming... you asked for a BIG pot to cook pasta mountains for hungry surfers - you now have one; windows which open safely and easily...now provided; an internet connection was suggested by only one guest - the rest of you were grateful for it being absent, family time in lieu is appreciated. Leave work and emails at home - you are on holiday; Port Isaac too hilly...sadly, we have to report that several hundred thousand millennia have conspired against this one individual and ironing out these stunning physical features remains a little outside our abilities and personal preference (but it did give us a chuckle).

Cleaning:

It is almost impossible to retain the services of a cleaner in Port Isaac in season, so we do not employ one. Our rental prices are lower than comparable properties to reflect the fact that it is your responsibility to leave the entire house (especially the kitchen and all equipment and the bathroom facilities) as clean and tidy as you found them at arrival. You are responsible for any breakages or damage caused during your stay. If sufficient notice is given at the time of booking, it may be possible to arrange a cleaner on your behalf. A £30 (subject to availability) charge is made for this service.

Thankfully, we have only had 2 families abuse this condition in the four full years we have been running - it is heartbreaking for us and the next guests, who suffer the inconvenience of delayed entry while we attempt to rectify the property. We will charge a "retrospective cleaning fee" of £60 which, if not forthcoming, will be pursued legally. Please book elsewhere, at full price, if you are unwilling to clean up after yourselves. The house and contents will be fully checked at changeover.

delphiums in the garden

We aim to present Wayside in excellent working order at all times. As we live only a short distance away from the property, any problems you may encounter, or that we have missed, can and will be swiftly rectified, please just call us.

 

Items Provided

To save unnecessary packing and potential leakage problems in transit, we operate a “consumables provided” system: you will find the house equiped with everyday basics such as teabags, coffee, sugar, olive oil, dry herbs, salt/pepper mills, washing-up liquid, loo rolls, kitchen roll, tissues, paracetamol, liquid hand soaps, bin liners, clingfilm, foil, sandwich bags, matches etc plus all cleaning fluids and materials. Please feel free to use these AND be prepared to replace any item which runs out during your stay, as your contribution to the scheme.

pebbles

 

 

For Christmas and New Year Holiday weeks, Wayside is tastefully decorated with Seasonal items to suit the occupants eg for small children we provide a green tree with lights decorated with age appropriate items, whilst for adults +/- teens we have a tasteful white light and glass/shell tree. We will of course suppy any extra kitchen items you may need at this time.

New Year is especially popular in Port Isaac - there is singing and fireworks down in the harbour for all to enjoy, whilst remaining cosy and companionable.

 

New for 2008

The original wooden sash windows had reached the end of their safe useage and have been replaced with new uPVC windows to the front and side aspects which has kept the atlantic winds outside and kept the dust levels down considerably. As these are white, Wayside looks a little different now too.

The halls, bedrooms, sitting room & bathroom have all been re-painted. New washable sofa and chair covers have been fitted in a sandy gold colour to update an otherwise perfectly fine suite.

 

New for 2009

January will bring major changes: 3 new uPVC outside doors will be fitted, again eliminating the last of the Atlantic gales and improving security (not an issue in Port Isaac, happily). The outside woodwork is being replaced where required, along with a fresh lick of paint.

Internally, the kitchen cupboard doors will be updated to a tasteful cream, worksurfaces replaced and extended, new sink and tap fitted. The washing machine will be moved to the end of the run and a dishwasher fitted instead to its old position. The tiny fridge will be replaced with a new cupboard for the bin & a drawer, with a new large fridge/freezer standing beside the washing machine. This should make life easier for larger groups and extends the kitchen greatly. There will be no space for the 2 arm chairs, so we have replaced the 4 dining chairs with Lloyd Loom types, to do both jobs.