- A modern travel cot is provided WITHOUT bedding or linen.
- A modern highchair/booster seat complete with all safety straps is provided.
- All pillows and duvets are hollowfill/anti-allergenic/manmade fibres.
- Mattress covers are fitted, a spare waterproof single one is also provided.
- Beds are already made up for you on arrival.
- All bed linen is 100% egyptian cotton percale (or similar) in tasteful white, cream or pale pattern and pressed. Bed linen hire, central heating, logs and electric are INCLUDED in the weekly tarrif.
- Towels can be hired at a cost of £5/person (includes kitchen hand/tea towels, bath/shower mats plus a bathsheet and hand towel per person), but these must only be used inside the house.
- All linen is washed in non-biologcal detergent, in our natural spring water and always line-dried; larger items are cleaned locally using a chemical-free process using oxygen.
- Beach towels must be provided by yourselves.
- Wayside is equiped with 2 smoke detectors, fire guards, fire extinguisher, fire blanket, mini tool kit & rechargeable torch for your safety. A good hairdryer, hot water bottle, electric blanket & large golfing umbrella are provided for your comfort.
Feedback
Since 2006 we have asked guests to provide feedback and for suggestions as to how we may improve our service. Thank you for all your lovely comments - we'll try to get a page added to the website to include them in detail. Please read the "New for..." to see the results. Aside from the reassurance of a significant number of return visitors, the overwhelming theme was that we had not "sold" Wayside online as being as large and spacious, so well equipped, comfortable and homely as you actually found it. You loved the fact that we provided age appropriate extras such as wet suits, bodyboards, beach toys/games, books, videos, or items for specific needs and for our attention to you as indivduals. You also complimented us on our immediate response to any problems some of you encountered. Good old fashioned service is still respected and much appreciated. You loved the "community" feel of maintaining the house and provisions for the next guests, and reaping the benefits of so much being already present for your use - "generous" was the word often used for this giving and receiving.
Many guests new to Port Isaac/Cornwall had not realised the significance/advantages of several advertised features such as on-site parking in a tiny fishing village constructed well before the motor car, modern comforts, holiday baggage and tourists over 5ft tall. The comfort and privacy of extensive, un-cramped, light-filled living space, the delights of outdoor space and the importance of decent ceiling heights/door frames in maintaining your modesty, sanity, and head/faculties have now become apparent!
Some of the re-fitting and extensive decorating we undertake each year is in direct response to your suggestions so please keep them coming... you asked for a BIG pot to cook pasta mountains for hungry surfers - you now have one; windows which open safely and easily...now provided; an internet connection was suggested by only one guest - the rest of you were grateful for it being absent; family time in lieu is appreciated. Leave work and emails at home - you are on holiday; "Port Isaac too hilly"...sadly, we have to report that several hundred thousand millennia have conspired against this one individual and ironing out these stunning physical features remains a little outside our abilities and personal preference (but it did give us a chuckle).
Cleaning:
It is almost impossible to retain the services of a cleaner in Port Isaac in season, so we do NOT employ one. Our rental prices are significantly lower than comparable properties to reflect the fact that you will leave the entire house (especially the kitchen and all equipment and the bathroom facilities) as clean and tidy as you found them at arrival. You are responsible for any breakages or damage caused during your stay. If sufficient notice is given at the time of booking, it may be possible to arrange a cleaner on your behalf. A £60 (subject to availability) charge is made for this service. We find that guests who are happy to clean up after themselves are the nicest of people - many have become close friends.
Thankfully, we have only had 2 families abuse this condition in the five full years we have been running - it is heartbreaking for us and the next guests, who suffer the inconvenience of delayed entry while we attempt to rectify the property. You will forfeit all or some of your housekeeping deposit cheque if we have to undertake the cleaning for you.
The house and contents is always completely checked at changeover by ourselves, that way we are fully aware of any damage caused during a specific occupancy and exactly who to charge.
Please, please do book elsewhere (at full price) if you are unwilling to clean up after yourselves. |
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We aim to present Wayside in excellent working order at all times. As we live only a short distance away from the property, any problems you may encounter, or that we have missed, can and will be swiftly rectified, please just call us. We are here if you need us and invisible if you don't.
Items Provided
To save unnecessary packing and potential leakage problems in transit, we operate a “consumables provided” system: you will find the house equiped with everyday basics such as teabags, coffee, sugar, olive oil, dry herbs, salt/pepper mills, dishwasher tablets, washing-up liquid, loo rolls, kitchen roll, tissues, paracetamol, liquid hand soaps, bin liners, clingfilm, foil, sandwich bags, matches etc plus all cleaning fluids and materials for your use. Please be prepared to replace any item which runs out during your stay, as your contribution to the scheme. |
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For Christmas and New Year Holiday weeks, Wayside is tastefully decorated with Seasonal items to suit the occupants eg for small children we provide a green tree with lights decorated with age appropriate items, whilst for adults +/- teens we have a fragile white light and glass/shell tree. We will of course suppy any extra kitchen items you may need at this time.
New Year is especially popular in Port Isaac - there is singing and fireworks down in the harbour for all to enjoy, whilst remaining cosy and companionable. |
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New for 2008
The original wooden sash windows had reached the end of their safe useage and have been replaced with new uPVC windows to the front and side aspects which has kept the atlantic winds outside and kept down the dust levels inside considerably. As these are white, Wayside looks a little different now too. Window sills and some barge boards are picked out in "Parma Grey".
The halls, bedrooms, sitting room & bathroom have all been re-painted. New washable sofa and chair covers have been fitted in a sandy gold colour to update an otherwise perfectly fine suite. |
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New for 2009
January has been busy with the fitting of: 3 new uPVC outside doors - all half glazed, again eliminating the last of the Atlantic gales and improving light and security (not an issue in Port Isaac, happily) - it is now impossible to lock yourself outside. The outside woodwork is being replaced where required, along with a fresh lick of paint. The last blue (bay) window was painted white.
Internally, the kitchen has been refitted and extended with white units, the worksurfaces replaced and extended, new stainless steel sink and mixer tap fitted. The washing machine has been moved to the end of the run and an integrated dishwasher fitted instead to its old position. The tiny fridge has been replaced with a new cupboard for a pullout bin with drawer above, with a new large fridge/freezer standing beside the washing machine. The hob is a new ceramic one and the oven is fan assisted. All appliances are now "A" rated. This should make life easier for larger groups over longer stays and extends the kitchen greatly. There will be no space for the 2 arm chairs, so eventually we will replace the 4 dining chairs with Lloyd Loom types, to do both jobs. The small tv/video from the lounge is now connected here too.
We have had a new digital aerial fitted ready for the July switchover. The lounge now boasts a large flatscreen tv with freeview & DVD.
In the double room we have bought a new bed and matress. We have moved the furniture around to allow for an antique cream (distressed) double wardrobe - please don't leave anything in it on departure.
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New for 2010
Sadly, after suffering damage to the new kitchen, we will now be requesting £100 deposit cheques/week. These will be payable with the balance, 8 weeks before arrival. They will not be cashed, but will be held on file until after your departure. Once the house and inventory have been checked and found to be in good order, this cheque will be destroyed. It will only be cashed if required for reparations, retrospective cleaning, postage of forgotten items etc. with the remaining balance returned. Our trusted returners are naturally exempt from this condition.
We have done much to improve the energy rating of Wayside over the years. This year much of the loft has had an insulation top-up and has also been boarded. The stripped & gappy kitchen & hallway floor has been insulated and is now draught-free & smart with an easy to clean laminate floor. We have replaced the round kitchen table with a large 6-seater pine table. The dining room & sitting room now sport smart white wood slatted blinds. The open fireplace in the sitting room has been fitted with a very efficient woodburner. We now provide all the logs you may need for your stay as we can supply these almost carbon-neutrally. Using the woodburners greatly conserves the heating oil (and our carbon foot-print) and thus keeps down rental fees for you. Many of the rooms have been re-decorated with a lovely palete of Farrow & Ball paint colours. Lighting in the kitchen/diner has been transformed. |
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